EMS Instructor/Coordinator Certification Practice Exam

The estimate that around 50-90% of communication is non-verbal underscores the significant role that body language, facial expressions, tone of voice, and other non-verbal cues play in our interactions. This range suggests that a substantial part of communication is conveyed without the use of words. Non-verbal communication can express emotions, reinforce verbal messages, or contradict what is being said. For example, crossed arms may indicate defensiveness, while open body posture can signify openness and receptiveness.

Moreover, non-verbal cues are often culturally driven and can vary across different societies, which adds another layer of complexity to how communication is understood and interpreted. Being aware of non-verbal signals is crucial for effective teaching, especially in emergency medical services, where clear communication can significantly affect outcomes. Therefore, recognizing that a majority of our communication occurs non-verbally is vital for instructors and coordinators to enhance their teaching strategies and ensure messages are delivered and understood effectively.